Your Library Account

Most items have a loan period of 4 weeks, with the option to renew twice.

Heavily reserved items have a reduced loan period of only 2 weeks, with no renewals.

You can borrow up to 30 items at a time.

Those with reciprocal or temporary membership can only borrow up to 6 items at a time.

You can place reservations on items from our library catalogue or on the Library App.

The limit is 20 reservations per card at any one time.

To place a reservation on an item:

1. Search for the title you would like to reserve.
2. Select the Place Reservation button.
3. Enter your borrower ID and password if you are not already logged in.
4. Select the location from which you would like collect the item.
5. Select the item you would like to reserve.  
6. You will be advised if there are any charges or problems with your reservation.
7. If the reservation is successful you will see the status of your reservation which includes your current rank in the waiting list for the title.
8. You will be notified by SMS, email or by post when your reserved item is available for pick up.

Items can be renewed twice

• as long as another borrower has not placed a reservation on the item
• number of allowable renewals have not been exceeded
• item is not already overdue

Loans will be automatically renewed 3-days before the due date.

Or, you can log into your account to renew items.

1. Login in and access the dashboard.
2. Select the tile to display all Current loans.
3. If you want to renew individual loans select by ticking the checkbox for each loan you would like to renew then click Renew Selections, under the Options menu.
4. If you want to renew all your current loans, click Renew All, under the Options menu.
5. Now please wait while the system processes your selections.
6. Your list of loans will be returned showing the result for each renewal in the status column.
7. Some renewals may not be successful. Please note the new due date for each loan.

All libraries have an after-hours returns chute available for return of items.

1. Open the Login menu in the Navigation panel and select Forgot Your Password?
2. Follow the prompts on screen.
3. An email with a link for resetting your password will be sent to your registered email address.
4. Please contact us if you don't have an email address.

 Want to know when your favourite author has a new book?

Alert Profiles allows you to setup and receive an email notification when a new book is added to our collection for your favourite authors or subjects.

Learn how to create Alert Profiles(PDF, 328KB)

Did you know you can receive reservation and reminder overdue notices via email or SMS?

Contact your library to change your notice preferences. 

To prevent your email provider from blocking our clarlib@crl.nsw.gov.au email notices, look at adding this email address to your Safe Senders List.

To add a sender to your safe senders list, follow the steps below depending on whether you use Microsoft Outlook or Gmail.

Microsoft Outlook (Web and New Outlook)

1. Click the Settings (gear icon) in the top-right corner.
2. Go to Mail and select Junk email.
3. Under Senders, find the Safe senders and domains section.
4. Click + Add safe sender.
5. Type the email address or domain you want to whitelist.
6. Press Enter or click OK, then click Save.

Microsoft Outlook (Classic Desktop App)

1. On the Home tab in the ribbon, click the Junk icon.
2. Choose Junk E-mail Options from the drop-down menu.
3. Select the Safe Senders tab.
4. Click Add and type the email address or domain.
5. Click OK, then click Apply to save your changes

Gmail

Gmail does not have a traditional manual safe senders list, but you can create a filter so messages never go to spam:

1. Click the Gear icon (Settings) in the top-right corner and select See all settings.
2. Go to the Filters and Blocked Addresses tab.
3. Click Create a new filter.
4. In the From field, type the sender's email address or domain (e.g., @example.com).
5. Click Create filter.
6. Check the box next to Never send it to spam.
7. Click Create filter again to finish.]