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Clarence Regional Library

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Home  »  About Clarence Regional Library (CRL)  »  Policies

Policies

Our Policies

Clarence Regional Library has the following policies and procedures in order to provide equal access to resources and ensure the quality of service to all.

  • Childrens and Young Adults Policy
  • Circulation Policy
  • Collection Development Policy
  • Clarence Regional Library Collection Management Plan
    • Appendix 3 – DRAFT CRL Disaster Management Plan
    • Appendix 9 – ALIA standards and guidelines for public libraries
    • Appendix 10 – Access to Information in NSW Public Libraries
  • Fines and Fees Waiving Policy 
  • Internet Policy
  • Local Studies Collection Development Policy 
  • Parents Guide to the Internet
  • Schedule of Fees and Charges
  • Volunteer Policy

  • Customer Service Charter
  • Customer Service Charter – Key Performance Indicators
  • Bellingen Shire Libraries Customer Feedback Forms
  • Clarence Valley Libraries Customer Feedback Forms

  • Clarence Regional Library – Strategic Plan 2012-2022
  • Clarence Regional Library – Stategic Action Plan 2012-2022
  • Clarence Regional Library – Local Studies Review and Strategic Plan
  • Clarence Regional Library – Local Studies Strategic Plan – Progress report March 2016

  • Clarence Regional Library Youth Survey 2013
  • Clarence Regional Library – Collection Survey 2015
  • Clarence Regional Library User/Non User Survey 2016
  • Clarence Regional Library Digital Literacy Survey of Library users 2016

Click to access the Clarence Regional Library Advisory Committee minutes and reports>>

About Clarence Regional Library (CRL)

  • Become a Member
    • Conditions of Membership
    • Schedule of Fees & Charges
  • Events
  • Policies
    • CRL Advisory Committee Reports
  • Donate
  • Email Newsletter
  • Contact
  • Library Value Calculator

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