Our Policies
Clarence Regional Library has the following policies and procedures in order to provide equal access to resources and ensure the quality of service to all.
- Childrens and Young Adults Policy
- Circulation Policy
- Collection Development Policy
- Clarence Regional Library Collection Management Plan
- Fines and Fees Waiving Policy
- Internet Policy
- Local Studies Collection Development Policy
- Parents Guide to the Internet
- Schedule of Fees and Charges
- Volunteer Policy
- Customer Service Charter
- Customer Service Charter – Key Performance Indicators
- Bellingen Shire Libraries Customer Feedback Forms
- Clarence Valley Libraries Customer Feedback Forms
- Clarence Regional Library – Strategic Plan 2012-2022
- Clarence Regional Library – Stategic Action Plan 2012-2022
- Clarence Regional Library – Local Studies Review and Strategic Plan
- Clarence Regional Library – Local Studies Strategic Plan – Progress report March 2016
- Clarence Regional Library Youth Survey 2013
- Clarence Regional Library – Collection Survey 2015
- Clarence Regional Library User/Non User Survey 2016
- Clarence Regional Library Digital Literacy Survey of Library users 2016
Click to access the Clarence Regional Library Advisory Committee minutes and reports>>